MOST CONVENIENT OPTION : ROAD USER PORTAL
> Create a full account and order the OBU online via the ROAD USER PORTAL.
Delivery free of charge within 2-5 working days (in Belgium and in the neighbouring countries). Read the manual “Create a Full Account” for more information on the process to follow to create a full account.
- Order multiple OBUs at once.
- Receive your billing documents (necessary to reclaim the VAT on the Sofico invoices): only possible if you have a full account).
- Enjoy all the advantages of a full account 24/7: Get your own personalised secured online environment on the Road User Portal, which offers you a simple and comprehensive way to manage your journeys in Belgium: you can easily register your company, register and manage your vehicles, decouple an OBU and couple it to a new vehicle, manage your company data and your payment means, as well as download your billing documents.
IF YOU URGENTLY NEED AN ON BOARD UNIT: SERVICE POINTS
> Stop at a Service Point and to get an OBU via a temporary fast-track account.
Service points can be found everywhere in Belgium and along the borders in neighbouring countries: check our List of all the Service Points and read our Full Service Point User Manual for more information on the process to get an OBU.
- Immediate delivery
- Place to go to when:
You urgently want to exchange an OBU in order to get a new one.
You are about to enter Belgium without an OBU.
You urgently need an OBU.
Get support to become compliant with the requirements of the Belgian Kilometre Charging System and to pay the toll: some partners only assist with the registration of your account, whilst others will take care of the whole process, from the registration of your account to the coupling of the On Board Unit to your vehicle.
Certain partners serve as a third-party payer and guarantee the payment of the toll to Satellic.
If you are interested in a cooperation with a Business Partner, please get in contact with one of our Business Partners and check out their offers.
To get an On Board Unit, you need: