WEEKEND 19-20 SEPTEMBER
Satellic will perform some tests on its systems during the coming weekend which might result in sporadic short disruptions of the service.
Should you experience some difficulties, please wait for a few minutes, and make another try. If it still does not work, please contact our customer service on 00800 72 83 55 42.
Thank you for your understanding.
DOWNTIME 21 SEPTEMBER
Due to a planned intervention of WORLDLINE (service provider for credit and debit card transactions), neither the Road User Portal nor the Service Points will be available for credit and debit card transactions on Monday 21 Septemberbetween 00:30 and 03:30 am. Road User Portal: Payments per bank transfer, with a fuel card and via a Business Partner remain possible. Service Points: Cash payments are still unavailable.
NO CASH PAYMENTS AT THE SERVICE POINTS
Based on the recommendations of the World Health Organization, it was decided to temporarily stop accepting cash payments at the Service Points to reduce the risk of contamination by cash. All card payments remain available.
We apologise for the inconvenience and thank you for your understanding.
At Satellic we are committed to providing an always optimal experience to our valuable customers. For this reason, we regularly update our systems to guarantee the continuous compliance of your installation with the Belgian regulations concerning the kilometre charge.
With more than 600.000 international customers, Satellic is the main toll operator in Belgium.
Satellic was appointed in July 2014 by the three Belgian Regions to collect on their behalf the toll from Heavy Goods Vehicles of over 3.5 tonnes and from N1 BC vehicles.
In less than two years, Satellic has designed, built, financed and made operational a complete kilometre charging system. The company is also currently operating and managing the system.
Satellic On Board Unit
The Satellic On Board Unit is the smart device which calculates the toll to be paid according to
- the number of kilometres driven (calculated via satellite signals)
- on which type of road those kilometres were driven and
- by which vehicle: the toll tariff depends on the weight (Gross Combination Weight Rating) and the EURO Emission Class of the vehicle.
Belgian Kilometre Charging System
On 1 April 2016 a new kilometre charging system for heavy goods vehicles in Belgium has been introduced. This implies that every heavy goods vehicle (+3.5t) must be equipped with a working On Board Unit (OBU) when driving on any Belgian road and pay toll.
Satellic is the main toll operator in Belgium with more than 600.000 international customers.