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If I get a replacement OBU at a Service Point, will the Liefkenshoek Tunnel service automatically be active on the new OBU coupled to the same vehicle?

How can I return my OBU properly?

What do the “A” roads mentioned on my detailed trip statement refer to?

What is the difference between the detailed trip statement per Region and the detailed trip statement per vehicle?

Why do I need a standard account?

Can I merge my service point account with an existing standard account?

Can I track on a map where a specific vehicle was driving on a specific day?

What is the fleet overview statement and how can I get it?

Why do I have to pay VAT in Wallonia, but not in Brussels and Flanders?

Our company is based outside of Belgium. Do we have to pay VAT on the toll?

Can I recuperate the VAT on the Sofico (fleet) invoice (Wallonia)?

What does the “1” in the "VAT ind." column mean on my detailed trip statement?

On the detailed trip statement, when the “Road Type” is “Local Road”, I see “local” in the “Route” column for Brussels and “XXX” for Flanders and Wallonia. Why?

How can I get the detailed trip statement per vehicle?

What is the detailed trip statement per vehicle and is it free?