Satellic refunds your deposit automatically within 30 days after the OBU arrived at our warehouse if:
The remaining prepaid balance will be refunded within 30 days after the OBU arrived at our warehouse if:
For your convenience and to make accounting follow-up easier, we also include the OBU serial number in the reimbursement reference.
Please note that a quality check will be conducted upon reception of your OBU. Read our FAQ How to return my OBU properly? to make sure you return the OBU correctly and thus get the full deposit back.