1) OBUs can be ordered online via the Road User Portal (RUP). Your OBU will be sent by postal mail and delivered in the EU within two to five working days after the €135 deposit has been received. For more information, please read ourManual “Order an OBU”.
2) If you need an OBU urgently, you can also obtain one at a Service Point. Service Points are located across Belgium and abroad around border crossings. Please read our Short Manual for more information. If you have registered at a Service Point, you have created a fast-track account. You need to upgrade it to a full account within 15 days to receive the official billing documents and thus recuperate the VAT on the Sofico (fleet) invoices (for Wallonia). The manual “Upgrade your Fast-track account to a Full account” will guide you through the process.
3) You obtain an OBU and pay the toll via a Satellic Business Partner. First, you have to be or to become a customer of this Business Partner and must thus sign a contract with them. Once you are a known customer of a specific Business Partner, it is possible to choose “Satellic Business Partner” as a payment method when ordering an OBU on the Road User Portal or at a Service Point.