In order to calculate the correct toll, the OBU uses an internal map that contains all Belgian roads. An algorithm matches the vehicle’s GPS positions with the roads on this map to accurately calculate the road on which the vehicle is being driven.
The simplest way of solving this technical issue is for Satellic to update the OBU map with the private road. We thus recommend you contact the Customer support and provide a detailed description of the location (address, map or GPS coordinates). Satellic will verify this information and add it to the map as soon as possible.