According to Belgian language laws, the billing documents of specific Regions are created in the official language(s) of those Regions. This means that:

• If you pay the toll on a prepaid scheme, or on a post-paid scheme with a credit card, you will get your Sofico invoice (for Wallonia) in French, your tax statement of the Flemish Region in Dutch and your tax statement of the Brussels-Capital Region in Dutch and in French. The fleet overview statement (optional) and the recapitulation sheet will be issued in your preferred language (English, French, Dutch or German). The detailed trip statement per vehicle (optional) will always be provided in English.
• If you pay the toll on a post-paid scheme with a fuel card, via a Business Partner or by direct debit, you will get your Sofico fleet invoice(s) for Wallonia (and their annexes) in French, your fleet tax statement(s) of the Flemish Region (and their annexes) in Dutch and your fleet tax statement(s) of the Brussels-Capital Region (and their annexes) in Dutch and in French. The fleet overview statement (optional) and the recapitulation sheet will be provided to you in your preferred language (English, French, Dutch or German). The detailed trip statement per vehicle (optional) will always be provided in English.

Please read the section “3.2 Language of billing documents” of our Billing guides for more details ("Billing Guide – If I pay the toll post-paid with a fuel card, via a Business Partner or by direct debit" OR "Billing Guide – If I pay the toll prepaid, or post-paid with a credit card").