What should I do if my OBU light is green but no kilometres are registered?

First check on the map whether you are actually driving on a tolled road in Belgium.

If you are driving on a tolled road and your OBU showing a green light is not registering any kilometres, you should call our Customer support to check if everything is working properly (00800-72 83 55 42 from Belgium and neighbouring countries or +32 2 416 0 416 from any other location).

Was this information helpful?
Thank you for your feedback!
Anything else we can do to improve our website? Let us know in the contact form