Product Owner


  • Continuous business improvement of the Customer Service department and the Logistics department
  • Prepare Statement of Works, requirement specifications and evaluate offers
  • Requirement specifications are for processes and systems. Customer developed CRM system and Salesforce Service Cloud and Communities
  • Identify, initiate, plan and steer changes to the Customer Service department and the Logistics department
  • Investigate or troubleshoot functional problems
  • Oversee Quality and Service management
  • Overall project management
  • Interface between business, operations (IT) and suppliers

Technical skills

Must have

  • Thorough and analytical
  •  Knowledge of hardware and software
  • Familiarity with several project management fields
  • Budget and SLA awareness

Nice to have

  • Salesforce experience (e.g. Lightning Platform, Communities, Service Cloud Marketing Cloud)


  • Creative solution orientation: Formulating and implementing innovative solutions and proposals
  • Organizational awareness: Acting with consideration of influences and consequences of own decisions or actions on other parts of the organization
  • Resilience: Flexible handling of setback, changes, and stressful situations. Ability to remain positive, efficient, and effective in crisis situations or extremely difficult times and situations
  • Accuracy: Acting with attention to detail and focus on avoiding mistakes

Degree and years of experience

  • Bachelor’s degree or equivalent by experience
  • 3 to 5 years of relevant experience

Language skills

  • Dutch:  Good
  • English: Mothertongue / Excellent
  • French: Good

We offer

Satellic staff are characterized by their drive, flexibility, and ownership. We encourage continuous growth and learning via internal and external training opportunities. Customer delight, teamwork, respect, integrity and going the extra mile reflect the values of our company.

In addition to working in a thriving and dynamic company, we offer a contract for an indeterminate period and a competitive salary package with extra-legal benefits like group and hospitalization insurances, meal vouchers, …