Operations Business Analyst

Job content

  • Use strategic thinking to see the big picture, determine and understand fundamental operational performance of Service Points and Logistics.
  • Delivering business insights in form of intelligent dashboards, automating reports, revealing insights, using connectivity data to monitor machine behaviors, investigate causality for given events, predict part / machine lifetime, machine running hours, …
  • Work independently or in close relationship with the Data Analytics team on data derived from Financial Transactions, Service Points, Logistics, Customer Service...
  • Responsible for data extraction, uncovering trends, patterns, visualizing outcome, and give recommendations
  • Interpret data based on specific knowledge of statistics and procedures used
  • Synthesize findings from analysis and make verbal/written recommendations to the management
  • Prepare and deliver insights and recommendations based on analyses
  • Update knowledge in the database and take ownership of the data structure.
  • Follow-up of incidents and changes related to information systems.
  • Software Release testing

Skills and competences

Must have

  • General knowledge and experience in IT
  • Ability to diagnose problems
  • Data Analysis and statistics skills
  • Advanced and strategic thinking skills
  • Self-starter, strong initiative & leadership
  • Usage of Incident Management tools
  • Experience in designing, creating, and evaluating reports.
  • Attentive listening & openly expresses ideas
  • Ability to work in a team and have a “can do” mentality

Nice to have

  • Knowledge of Confluence
  • Knowledge of SPLUNK, Jira, SQL, scripting, PowerBI, Qlikview

Degree and years of experience

  • 3 to 7 years of relevant experience

Language skills

  • Dutch: Good
  • English: Good
  • French: Good


  • Creative solution orientation
  • Formulating and implementing innovative solutions and proposals
  • Organizational awareness
  • Acting with consideration of the influences and consequences of
  • own decisions or actions on other parts of the organization
  • Resilience
  • Flexible handling of setbacks, changes, and stressful
  • situations. Ability to remain positive, efficient, and effective in crises or extremely difficult times and situations
  • Accuracy
  • Acting with attention to details and focus on avoiding
  • mistakes
  • Confidentiality
  • Knowing when not to speak about sensitive subjects

Our offer

Satellic staff is characterized by drive, flexibility, and ownership. We encourage continuous growth and learning via internal and external training opportunities. Customer delight, teamwork, respect, integrity, and going the extra mile reflect the values of our company.

In addition to working in a thriving and dynamic company, we offer a contract for an indeterminate period and a competitive salary package with extra-legal benefits like groups- and hospitalization insurance, meal vouchers, …