Why did I get charged for calling the Customer support while it is supposed to be free?
The 00800-72 83 55 42 (or 00800-SATELLIC) number is free of charge from Belgium and its neighbouring countries, while the other numbers are charged at a normal rate. Calls from mobile networks may be surcharged according to the terms and conditions of your mobile service operator.
Was this information helpful?
Thank you for your feedback!
Anything else we can do to improve our website? Let us know in the contact form