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Everything you need to know about the new invoice periodicity

Why has the invoice periodicity been adjusted?

A large number of our customers, as well as some professional federations, have been asking us to adjust the periodicity of the billing period, mostly for administrative reasons, because this eases the processing of the documents and the closing of accounting periods.

What and when?

As of 1 January 2018, we switch to a fixed billing period for our bi-weekly invoices. The invoice for the first half of the month will be closed on the 15th of the month. The invoice for the second half of the month will be closed on the last day of the month.

The invoices themselves will be created in the days following the closing date. It is thus quite possible that the invoice will only be available on the Road User Portal between the 16th and the end of the month, although the billing period has been closed on January 15th. But your invoice will therefore always be available around the same period of the month, as the billing dates are fixed now.

For whom?

This new regulation applies to all our customers regardless of their payment means.

What do you have to do?

You do not have to do anything. The invoicing will automatically be adjusted from 1 January 2018 onwards; and you will receive your first new invoice (with fixed billing date) in the days following 15 January 2018.

Your invoice for December 2017 is lower than expected?

This is quite possible, as the billing for the second half of December 2017 will be closed on 31 December 2017 for all users, regardless of the length of the billing period they will be in. It is therefore possible that you only receive an invoice for the last 2 days of December for example (30 and 31 December). During the second half of January, you will receive the invoice for the 15 first days of January, and during the first half of February, you will receive the invoice for the last 16 days of January.